Who We Are
We are a uniquely experienced and talented group offering clients demonstrated results from hospitality companies around the globe. Our experience is as broad as the industry. We’ve held executive posts at small boutique hotels and mega-resorts, and everything in between.
Our decision to launch BOC was driven by a shared desire to serve the hospitality world. We began our journeys in different places at different times, but our paths intersected fortuitously at the Irvine Company, where we each played critical roles in the success of the Resort at Pelican Hill, a distinctive world-class property that’s earned Forbes Five Star and AAA Five Diamond ratings. But our accomplishments don’t start and stop there.
We love what we do, and we take tremendous pride in delivering on our promises and exceeding client expectations. More than advisors, we are your partner, part of your team, and accountable for what we say we will do. We are Business Optimization Consulting, a rare collection of experts who canvas every aspect of hospitality services.
What We Do
We have a simple philosophy: Establish a relationship with the client; become intimately familiar with the business, its issues, and opportunities; and outline a specific outcome to meet the client’s expectations. there is no challenge too significant, opportunity too complicated, or outcome unachievable. If it can be thought of, it can be done by our team.
We begin by asking questions aimed at identifying needs and forging a path to success. Is your hotel better off post-covid? Do you have an organizational challenge? We look at all aspects of the business, including market positioning, brand identity and awareness, and operations.
Why Us?
We are not just experts—we are conditioned, trained, and built to deliver on expectations. We are direct, driven, honest, and passionate about the hospitality world, and believe we are here to serve our customers in every way possible.
We have successfully navigated companies through 9/11, the Great Recession, the covid pandemic, and all the robust times in between. We understand the need to embrace the moment and view the future. take the burgeoning outdoor hospitality space—we see its potential and recognize the opportunities it brings to the market.
We know what success looks like, whether it’s a new opening or re-opening, a repositioning or rebranding, a market share improvement or financial evaluation, or simply an overview of your company’s current state.
What You Should Expect
First and foremost, we are a partner—for long-term projects or short-term assignments. We are a highly motivated and accountable team that listens and works for you. We will ensure transparency, clarity, and detailed strategy to ensure our goals are mutually understood, delivered, and success is achieved. Anything less is a failure and not within our DNA or business model. It’s easy to identify issues, but not always as simple to understand how to overcome them and establish a plan to execute and deliver results. That’s where we come in.
Level Up Your Business
We are ready to execute and deliver results.